you have been served by Ottawa Process Servers

MCA Process Service has been serving court documents for 24 years. As a Process Server in Ottawa, we serve documents on behalf of lawyers, paralegals, corporations, and individuals. Our office serves documents locally in Ottawa and the surrounding suburbs. We are also able to affect services nationally and internationally.

Are the rules that must be followed when serving a court document?

Specific rules govern process servers. Depending upon whether the documents served are from Civil Court, Family Court, or Small Claims Court each have their own set of rules. At MCA Process Service, we are exceptionally well versed 0n the methods of service that are allowed.

How long does it take to serve a document?

The question about how long it takes to serve a document is an interesting one. It is generally the first question asked, followed what is the cost. Unfortunately, there is no set and simple answer as it relates to how long the service might take. We have found that each file has a life of its own. It typically boils down to the circumstances surrounding each service. Each file has a life of its own and, it all boils down to the circumstances surrounding each service.

On average, it takes one to three attempts to effect service upon an individual at a residential address. It is not uncommon for a document to be delivered quickly. It is equally not unusual for something to take a week to ten days and sometimes longer. The ability to effect a service swiftly can come down to the information provided before the service attempts start.

What are things to consider when requesting a process server to serve documents on your behalf?

Over the years, we have found that being provided detailed yet brief information can be helpful. We request this information to be in memo format and that it accompany the documents. For example, if you know when an individual might be home, that is useful information. Although we might not attempt only during those times, it can be a helpful guideline. Are there photos of the individual? If so, please provide. These can be useful, especially if someone is trying to avoid service. Having a photo at the time service is being attempted can be the difference of effecting a service or having to re-attend, especially if the individual is trying to avoid the service. If someone might prevent the service, having to make multiple attempts can become problematic. Are there phone numbers? Having residential and cell numbers can also be useful to facilitate an efficient service of the documents. Is the individual aware that they are court documents? Might the respondent be agreeable to be called to arrange service? All of this information can assist when preparing to serve papers.

Do you offer different levels of service?

Our office generally serves documents on a ROUTINE basis. Service materials attempted from time to time. The time it takes for a routine service has been addressed earlier.

If there are rush or immediate service requests, we will take on these assignments on a case by case basis. The cost of service is typically higher, depending upon what is required. When there is a request for either RUSH or IMMEDIATE assistance, we will listen to what is being asked. The deadline for service is contemplated. We will gauge the likelihood of success before agreeing to take on the work.

How much does it cost to serve a document?

At MCA Process Service, we believe that it is imperative to be fully transparent. We have taken the liberty of clearly posting our fees on our website. For routine service, the service fee is $75.00 to serve one party at a specific address. If we are serving more than one party at the same residential address, there is a fee of $15.00 for each additional party. If mileage is applicable, it is a one-time return mileage fee billed at $0.55 / km for up to three attempts. If, after three attempts, we are not successful, we will seek instruction, and higher mileage fees might apply. We use Google Maps to determine return mileage. The point of reference being 161 Elgin Street, Ottawa, Ontario. If a party is served alternative to personal service, as provided by the Court Rules, there is a $5.00 charge to mail the second set of documents. For any printing costs, it is billed at $0.25 / page, and the return postage to send the affidavit of service back starts at $2.50. The return postage fee is depending upon weight. Our prices are subject to 13% HST.

How do I pay if I decide to retain MCA Process Service?

Once served, we will render an electronic invoice. The most economical method of payment is an e-transfer to Should you not have internet banking, we do offer alternative arrangements. Our office must receive payment before the affidavit of service sent.

How do I receive my affidavit of service?

Once the payment has completed, we will forward the affidavit of service electronically with the original to follow by letter mail.

Feel free to reach out to our office. We will happily discuss what needs serving and our ability to assist. Feel free to reach out to us either by e-mail at or telephone at 6123-791-4954. Our general response time is up to one business day.